Integrated Management Policy

  • Integrated Management Policy

    The main objective of Epcido Group, also as a member of Eltronic Group, is to be recognized as a high-quality partner in mechanical and electrical installations, service, and maintenance.

    We will continue improving our Integrated Management System while supporting the company’s growth by providing healthy working conditions, equipment, and systems of work for our employees and contractors, with respect to environmental protection and the prudent use of natural resources at every stage of our activities.

    This will be achieved through:

    • following the principles and meeting the requirements of ISO 9001:2015, 14001:2015, and 45001:2018, as well as industry best practices, customer requirements, and applicable legal requirements.

    Environment

    • Continuously working to reduce the environmental impact of our processes and applying due diligence in environmental-related questions.
    • Raising awareness of environmental aspects and procedures to decrease the impact on the environment among our employees and contractors.
    • Engaging with customers and suppliers in lowering CO2 emissions.
    • Working towards the efficient use of material resources to prevent waste through enlightenment and the development of a more circular mindset.
    • Working with suppliers who support the group in improving performance in line with this policy.

  • Social, Health and Safety

    Social

    • Ensuring that we maintain an employee code of conduct and meet the standards of UN conventions and guiding principles.
    • Providing a working environment where people are treated fairly and can be successful in their life journey.
    • Working together to exceed customer expectations and achieve excellent performance.
    • Continuing to learn and value expertise, curiosity, and ambition.
    • Demonstrate zero tolerance towards discriminatory and abusive behavior as well as ensure adaptation of needs for the individual employee to the greatest possible extent.

    Health And Safety

    • Ensuring that safety rules, as the lowest denominator, are based on applicable legislation and that these rules are known by all parties.
    • Continual identification of work-related hazards, assessment of risks, and implementation of effective risk controls.
    • Thorough investigation of incidents and near misses to prevent recurrence and implementation of corrective and preventive actions.
    • Assigning necessary resources for effective and relevant handling of the work environment including technology and knowledge and ensuring continuous improvement.
    • Careful selection and assessment of tools and other equipment to ensure the highest level of safety and quality.
    • Careful selection and assessment of our contractors and suppliers.
    • Assessing competence and providing training for employees and the supply chain to enable safe performance of work activities.
    • Ensuring platforms and systems for instruction and training in safety procedures and instructions.
    • Prevent work-related injury and illness and consult and involve workers in this work.
    • Providing healthy working conditions, consultation, and participation of workers and their representatives for the development of objectives and actions for improvement of the Health and Safety management system.

  • Compliance and Ethical Standards

    GDPR

    • Verifying the effectiveness of our systems to protect personal data and information.
    • Acquiring and retaining employee personal data only to the extent relevant to the employees.
    • Ensuring employment in accordance with the relevant national legislation.
    • Ensuring that access to personal data is restricted to authorized personnel.

    Supplier

    • Ensuring a supplier code of conduct that enforces compliance with the UN Global Compact’s ten principles, UN guiding principles, and OECD guidelines for multinational companies.
    • Communicating on challenges in our supply chain and actively mitigating risks.

    Anti-bribery/Corruption

    • Abiding by all applicable corruption rules and regulations in the countries where we do business.
    • Maintaining an employee and supplier code of conduct to anchor the group rules in the businesses.

  • Quality and Transparency

    Quality

    • Ensuring platforms and systems for instruction and training in quality procedures.
    • Supporting our customers in achieving their business goals through committed leadership and highly skilled, competent staff.
    • Driving effective and aligned processes, and continually improving them to prevent failures.
    • Evaluation and assessment of our own processes to create improvements that reflect our customers' demands and expectations.
    • Ensuring that quality is a measure of the performance experienced by customers themselves.
    • Continuously measuring and improving customer satisfaction.

    Whistleblower

    • Ensuring that a whistleblower portal is publicly accessible and that the system is effective.
    • Informing employees, suppliers, and customers about our policy and system for whistleblowing.